Pinterest – how bloggers pushed a platform to $40M valuation within a year (7 min read)

Pinterest – a platform that allows to save visual content and collect and share it on pinboards. Today, it has over 459M users, 2200 employees, and was valued at $12.9B in 2019

?Strategy & Tools

Highlights 

  • Dec 2009 – the development of Pinterest starts

  • Mar 2010 – closed beta is rolled out (mostly friends and family)

  • May 2010 – The user base is stuck at 3,000. „Pin it forward” campaign is launched along with local marketing.

  • Aug 2010 – the platform struggles to find an audience, grows slowly but steadily

  • Dec 2010 – Pinterest passes the mark of 10,000 users. From that point, it grows about 50% a month.

  • Mar 2011 – iPhone app is released. That makes Pinterest take off in 24 hours. It’s still an invite-only beta.

  • May 2011 - Pinterest gets $10 million funding at $40 million valuation

  • Aug 2011 – Rapid growth starts–Pinterest goes from 400,000 users to over 11 million in 9 months. It’s the first website in US history to reach such a user base in such a short time. The average monthly time spent on site of 97.8 minutes could only be beaten by Facebook and Tumblr.

  • Sep 2011 – the growth curve starts getting steeper and steeper while Pinterest has only 8 employees

  • Aug 2012 – Pinterest opens to the public, dropping the invite-only character.

  • Fast forward to 2019 – Pinterest goes public at $12.9 billion valuation

Knowing when to start over
Pinterest was in fact founded around 2008. It started as Tote–an iPhone app that pulled data from online product catalogs to create one, meta catalog for people who wanted to shop on the go. In the app, you’d find all retailers by location. That was a total failure, even though it got funding early in 2009.

It was too early and mobile users didn’t use phones for shopping. Yet. But the ones who used the app, used it in their own way–they’d sent product photos and collect them. Based on that behavior, they decided to create a new app (Pinterest) to allow users to keep their favorite pics and save them to their accounts. The app also had categories. The users liked looking for stuff by tags, such as "shirts," "pants," etc.

Some early employees have said that Silberman–the CEO–wanted Pinterest to be an open platform–to be used by everyone, for anything.

Word-of-mouth
The first users were from Des Moines–Silbermann’s hometown. They’d learned about Pinterest from him and his family and passed the news further.

Ben organized meetups at local boutiques to talk people into trying out his new software. He observed then what they loved and hated about it.

The first users were most interested in DIY and handicrafts–and it seems like they were usually part of communities around that hobby. 

This brought the first 3,000 users within 3 months, but then the number got stuck.


Targeting a niche
Although the founder wanted Pinterest to be used by everyone, for anything, the marketing efforts were carefully crafted around the target segment - DIY and handicraft lovers. Later on, it turned out that 60% of the Pinterest’s audience is upper-income women aged 18-34 living in the midland US.

Invite-only
Pinterest chose to go the invite-only way. To enter the platform, you had to get a link from someone who was already in. That’s because the early version was considered a beta, but this state remained for at least 2 years.

Note that even though you needed an invitation to use the platform, Pinterest has gathered over 11 million users in the US alone (20 million worldwide) by the time it opened up.

„Pin it forward” campaign
The referral mechanism was heavily utilized by Pinterest. They have partnered with SF Girl by Bay, a SF-based blogger, to create an inspirational pinboard on „what home means to you”.

Then, other bloggers, mostly publishing about DIY or handicraft, were invited to the platform and to participate in the campaign, sharing their take on the subjects through sharing their pinboard with their readers. And those bloggers had invites to give away.

That campaign gathered 300 bloggers and 10 of them published each week on a topic and linking back to pinboard.

That was simply marketing Pinterest through community leaders.

More referrals
Apart from the tactics described earlier, once the website gained traction, it has grown organically through users sharing their pinboards. Why? Because the boards are personal and show the creator’s taste–they were proud of their boards and wanted to share them.

Pinterest is known to be the 3rd biggest referral site, and it worked as such since the „Pin it forward” campaign. Bloggers used it to promote their blogs while Pinterest was promoted in their communities. At this time, some companies noticed that they are getting referral traffic from the site and also joined it.

Tools
Referrals
Blogs

?Psychology

Social proof
We tend to look for external validation and value higher opinions of the people we know. This is why referrals are so powerful if done by friends–not stranger companies.

Scarcity
The tried and true invite-only model creates a feeling of scarcity that makes users value the platform higher. Feeling the exclusivity of a closed platform sparks the demand.

Halo effect
People’s judgment is affected by the first impression–if positive in one area, then the judgment is likely to be positive in other areas. Entering a well-designed website or looking at well-designed and well-made things makes you perceive the whole platform in a superior manner.

Curiosity gap
„Pin it forward” campaign sparked curiosity in the bloggers’ audiences as they could see a completely new website experience. It was invite-only, though, and that made them look for ways to explore Pinterest on their own–find the link between what they know and how to get there.

?Window of Opportunity

Many huge businesses rose from a story similar to Pinterest’s – turning a failure into a huge success, so don’t give up. Apart from that, it’s striking how referrals and word-of-mouth can be effective. It started with the founder’s mom and bloggers but was enough to get the first couple of thousands of users.

Other than that– finding the audience wherever it was is also key. Even if that’s at the local handicraft club. 

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